Oncor Outage Map Guide: How to Report & Check Power Outages

Now it’s easy to notify a power outage in your area through Oncor via the internet or phone. They dispatch crews to locate and repair the outage as soon as possible.

Everyone has a responsibility to protect their homes and their families in these situations. You can greatly lessen the Everyone is bound to protect their families and homes in power failure situations. Hance you now have the option to lessen the impact during a power outage by using Oncor. It will assist you about what to do if your power goes out.

How to check status of Oncor outage map?

If you’re signed up for My Oncor outage Alerts, you can just text OUT to 66267 if you did not already receive an alert from Oncor or you can report your outage online by visiting oncor.com. You can also report your power failure by calling Oncor directly at the Oncor phone number.

Stay away from downed power lines Oncor

Assume downed power lines are energized and dangerous. Stay away from the lines and keep others away from them. Call 9-1-1 instantly to report the location of a downed line.

Prepare for Oncor power outages

Take steps now to stay safe in the event of a Oncor power outage:

Make sure to always keep a flashlight (battery operated) and a radio (easy reach). And those items should always be accessible and your batteries are fresh. You can hear updates on storm conditions and power outages.
You are advised to use safer LED candles. And wax candles are not recommended.
Try not to depend on the phone that requires electricity for communication. Have another way to communicate.
Keep a standard handset or mobile always ready as a backup.
Store water-filled plastic containers in your freezer and use it as blocks of ice. It will help you to store food from spoiling.
Discover other storm safety tips

I want to assist you to prevent further damage during a storm or Oncor outage. Follow below mention safety tips:

Avoid flooded locations and areas with downed trees. Both are different places for downed lines to occur. Remember; call 9-1-1 first to report downed lines.
Hire a licensed electrician to install your generator. Improperly installed generators can be dangerous for you, your family, and our crews.
Unplug or close all appliances during an outage. This action can help avoid overloading circuits when the power is restored.
Leave one lamp on to alert you when the power returns. When the power is restored, you can begin to turn your appliances on, one at a time.

Report Oncor power outages

Power outages can be unfortunate results of storm activity. Use the following steps to find and report power outages in your area:

Find out whether your neighbors are affected by the outage. Sometimes, the power is out solely on your property.
Take some precautions, such as check your circuit breakers and fuse boxes. This will help you to identify whether the problem is limited to your home or not. Because the power may be fixable with few assets.
Report outages in your home or neighborhood. Call 24-hour Power Outage Information Center at 1-800-743-5002.
Learn the status of your outage. They can also provide an estimated timeframe for restoring your power. Call 24-hour Power Outage Information Center at 1-800-743-5002.
Request a wake-up call. They’re happy to give you a wake-up call if your power is out overnight. They can also provide up-to-date information on your outages.

How to contact Oncor outage?

You can also contact directly at the toll-free phone number (8 AM to 5 PM., Monday to Friday) for service requests or Ask Oncor at support number (7 a.m. to 7 p.m., Monday to Friday). Oncor’s outage reporting number, 1-888-313-4747, is available 24/7.

Via Mobile Device: Text “OUT”

Subscribers to Outage Alerts will quickly report an outage by texting “OUT” to 26633 (COMED). You will also get notifications when an outage has been reported at your address, and get ongoing updates as the status of your outage changes.

Enroll: Enroll by texting ‘ADD OUTAGE’ to 26633. You will instantly receive a text message confirming your enrollment.

Report: Report your Oncor outage by simply texting ‘OUT’ to 26633. You will receive a text to confirm if you have a PARTIAL outage (i.e. flickering lights) or a FULL outage. After you confirm your outage is PARTIAL or FULL, your outage is reported.

Check Status: Receive your outage status on demand at any time by simply texting ‘STAT’ to 26633.

Unsubscribe: You may unsubscribe from Outage Alerts at any time by just texting ‘STOP’ to 26633.

What to Do When the Oncor Power Goes Out

Before you report an outage:

First of all, check to see if your neighbors still have power.

Check the Oncor Energy Outage Map or visit the Storm Center website to see if an outage has been reported. Type your address in the search field to find your area on the map.

Safely check your breaker. There are chances that outage could only be in your house or in your entity because of a blown fuse or tripped circuit. (If you have checked breakers and are still without any power, report the outage online.

How to Use the Oncor Outage Map

Each outage displays an icon on the map.

And if you find a power failure icon near your location, click on it to see the other details for each outage which are explained in the information panel.

If you couldn’t be able to see your outage on the map, you should report it.

Power Restoration Information
Questions about the Outage Map

Use the Oncor Outage Map to Stay Up-to-Date

The Oncor Energy Outage Map is a quick way to monitor current outages in our service area.

They update the outage map every 10 minutes and offer updates and estimated times of restoration. (During times of high traffic on the site, the map may take more time to refresh.)

Information Available on the Outage Map
Number and location of power outages
Number of customers affected
Time outage occurred restoration status, and estimated time of restoration
Summary of outages by ZIP code
Optional viewing features, like hazards (such as downed power lines) and weather radar

Always remember to bookmark the Oncor Outage Map in your mobile browser for future reference.