How do i speak to someone at Groupon ?

Get in touch with groupon via live chat option by following the below instructions. Let us know what exact issues you are trying to contact them for. we will usually help ensure a far better outcome. this is often the simplest thanks to live chat with Groupon because so many customers have used it over the last 18 months to succeed in customer service and told us about it.

Groupon live chat link

The department that operates the chat windows at https://www.groupon.com/customer_support are created to handling customer issues such as order never arrived, change my rrder, refund my order, update account info, voucher code won’t work, and much more. once you chat with Groupon agents, they’re presumably chatting with you from their call centre located in India or Poland. Live chat is never available 24/7, and this department is open Mon-Fri 9am-5pm EST. It’s hard to inform if companies like Groupon offer customer care over live chat, so we started compiling this information and best alternatives from customers such as you . Please keep sharing what you recognize about contacting Groupon with GetHuman and keep sharing with others so we will together make customer service less frustrating.

Official Groupon chat website

You can visit groupon.com to find nearby deals or to inquire about marketing. You must enter your location or the city closest to you before you can see the offer and promotions. Customers have the option to sign up for offers and promotions from other cities across the country.

Groupon Customer service chat email

Email communication is usually a faster way to contact customer service, especially outside of business hours. Customers can get in touch with a Groupon representative at https://www.groupon.com/support. You don’t have to sign up for offers to contact customer service. Customers simply enter their name and email address and ask questions. We’ll send an email asking about the service requests and waiting for an answer.

How do I get live chat on Groupon?

Resolving a customer service issue are often quite frustrating, but there are some resources on Groupon which will assist you out. You’ll contact Groupon’s customer support team during a number of the way, but these options are often difficult to seek out . Attend Groupon’s FAQ page and sort “Contact Groupon” into the search bar. Click the primary heading, and then scroll right down to the “Contact Us” link. Now select a contact option to Groupon such as live chat, send an email pr request a call back from an agent. You’ll also use Groupon’s self-service options to switch orders, find answers on the FAQ page, or maybe contact Groupon’s customer support team on Twitter. Unfortunately, inbound phone support is not any longer offered by Groupon, so you will have to believe one among the opposite options.

Navigate to the FAQ page to seek out the contact options. Unfortunately, you cannot attend the contact page directly, so you want to start by searching the FAQ page to access the choices. Attend https://www.groupon.com/faq and sort “Contact Groupon” within the search bar. Click on the primary heading, “How to Contact Groupon Customer Support,” then select the “Contact Us” link.
If you’re already checking out answers on the FAQ page but haven’t found what you needed, click on one among the search results that’s almost like your query. Scroll right down to where it says “Still Need Help?” and click on the “Contact Us” link for more options.
Make sure you’re signed in to your account therefore the agents have access to your information and order history.

2. Use Groupon live chat option

First, for the fastest response, click “Live Chat”. If your issue is not solving then a Live Chat option is your best bet.
Click the “Live Chat” link then complete the shape. It asks for your information such as name, language, email ID, issue and country code
However, most of this is often repopulated so you simply got to describe your problem. Then to connect to a Groupon agent click “Start Chat”.
Ask them any questions you’ve got and that they can assist you mapped out the difficulty or provide you with additional resources.

How do I speak to someone at Groupon?

Request a call to talk to someone personally. While Groupon doesn’t provide a telephone number to call directly, you’ll request a call back from an agent.

Click “You also can request a call with our team” and enter your telephone number, preferred language, and message.
Add any attachments, like screenshots or pictures; you would like the agent to review.
At last, click Request a Callback when you are finished.

The callback time depends on the Groupons agent’s busy schedule.mostly agents are available from Monday to Friday 8:00 a.m. to 5:00 p.m. CT.

Groupon customer support live chat via Twitter

Go to the Groupon customer support Twitter account. Groupon has 2 official accounts. To get help with us Use @Grouponhelpus (https://twitter.com/grouponhelpus).

The customer support account is for Groupon users in the USA and Canada.

Send a direct message to the support staff. On the Groupon customer support page, click the message icon that looks like an envelope. Enter your message and provide all relevant details, e.g. For example, your name, the email address used by Groupon, the problem and the order number (if applicable). Enter as much information as possible and send your message when you’re done.
Alternatively, you can tweet a message and mark @GrouponHelpUS. However, since you will likely need to provide some identifying information to get help with your problem, a direct message is the best option.

Wait for the response of Groupon. Groupon does not provide a timeframe for responding to twitter replies. So if you want a quick response, you may be luckier with the live chat, email, or callback features. However, they find that help is available on Twitter 7 days a week from 8:00 a.m. to 6:00 p.m. CST.

Conclusion

There are 5 ways to get in touch with groupon, they don’t have a telephone number so there is no way you are able to call them. Besides, Groupon does the live chat. Since Groupon doesn’t have a customer service telephone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know the other ways to contact Groupon live chat? Or is any of the information we have provided inaccurate? Please allow us to know so we will keep sharing the simplest possible information with other customers.